- Welcome to Madglam.com. Madglam.com provides the services to you subject to the terms and conditions given hereunder. If you visit us at Madglam.com, you accept these terms and conditions. In addition, when you use any current or future Madglam.com service (e.g. Your Account/Profile, etc.) or visit or purchase from any business affiliated with Madglam.com, whether or not included in the Madglam.com website, you will be subject to these guidelines and conditions for such service or business. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order placed or service provided by Madglam.com. By using the shopping services of Madglam.com you agree to be bound by these terms and conditions. All products/services and information displayed on Madglam.com constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below.
- Please read these Terms & Conditions carefully before using this or any of the other Madglam.com websites. In these Terms & Conditions, Madglam.com is referred to as “Madglam” or “Company” “we”, “us”, “our” or Company and you the end user is referred to as “you”, “your” or “user”.
Your Account and Registration Obligations
- Membership on the Madglam is free. Changes to the Fee and related policies shall automatically become effective immediately once implemented on Madglam. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance with all applicable laws including those in India for making payments to Madglam.
Changes to the Terms
- Madglam may make changes to the terms from time to time. The same will be communicated to you, on the website, without prior intimation to you. Your continued use of the shopping will indicate your acceptance of the modified terms. When these changes are made, Madglam shall make the amended copy of the terms available in an accessible location.
- You understand and agree that if you use the shopping after the date on which the terms have changed, or after the date by which you have to respond as per these terms has passed, Madglam will treat your use as acceptance of the amended terms.
- We view protection of Your privacy as a very important principle. We understand clearly that you and Your personal identification information is one of our most important assets. We store and process Your Personal Identifiable Information on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and rules there-under.
- We follow a 7-day return policy. Contact us within 7days of the delivery date in case you are willing to return the product. A pickup from your shipping address will be arranged from our end.
- No cash shall be refunded for any product. The amount will be credited to your MadGlam wallet (minus COD handling charge) upon receiving the product in unused and original condition.
- The products need to be unused and the tags have to be secured on the product.
- Any sign of usage will give us the right to refuse a return. However, we would be happy to assist you in case the tags have been removed but the products are unused. Please take adequate measures while trying a product and preserve its condition. Any product with stains marks or any other marks will not be favorable for a return. A product won’t be accepted without a tag
and a bill.
- Pick up facility won’t be available for any returns or exchanges of products with a price less than Rs. 1000. The customer will have to courier the product back to us at the below-mentioned address after which they will be eligible for a refund or exchange.
- Address: MadGlam Style Studio
1 st Floor, Vaikunth Bldg,
Above Bank of Baroda,
Mumbai – 400064.
- Products such as Jewellery items, Swimsuits, etc. are “Non-Returnable”.
- A new piece will be dispatched as early as possible, in case a damaged piece is received.
- Please try clothing articles with the tags on to check sizes.
- The swimwear products are included in the non- returnable category.
- No swimwear products are eligible for exchange keeping in mind the hygiene and tidiness.
- Free shipping on orders above Rs. 3000
- Rs. 70 on orders less than Rs. 3000
- Cash On Delivery Charges – Rs. 30 on all COD orders
- Shipping & COD charges are non-refundable