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1. Why & how should I register myself with MadGlam?
You need to register at MADGLAM.COM in order to enhance your shopping experience every time you visit us. Also, we can keep you updated on your orders and refunds through email.
Simple Steps for Registration:
2. How do I track my order & check status?
Steps for Tracking Your Order:
3. What should I do if I miss my delivery?
Our shipment partner Aramex will do 3 attempts to deliver your package. If nobody is available to accept the delivery after multiple attempts, the package will be returned to us.
4. How do I return my products?
Please refer to our return policy here and following steps to return your products:
5. How much will I be refunded if I return a product & what is the mode of refund?
We follow a 7-day return policy. However, the amount will not be refunded, it will be credited to your MadGlam’s wallet (minus COD handling charges) upon any kind of exchange or returning of the product.
6. How do I cancel or change my order?
At MadGlam you can cancel the order within 12 hours of placing your order by writing us an email/ contact us.
8. How do I gift wrap for someone?
Ans. Gift wrap option is available at an additional cost of Rs. 35/-
9. How do I measure my size?